Udo Sille owned London Motors in Boulder, CO back in the 70’s and 80’s. I will never forget this sign in his shop: “It’s not what we do…It’s what we know.” Yes, they turn wrenches, change parts, tune systems. It’s what they do. But what bolt to turn, which parts are bad, how to find tune a system? That is based on years of experience.

Experienced leaders (in Technology) who are the most effective, understand this simple fact. The ability to recognize, adapt and apply success patterns, for example